The Ministry of the Interior of the State of North Rhine-Westphalia endeavours to make its websites accessible without barriers. Websites shall be designed so as to be accessible in compliance with national regulations implementing the Directive (EU) 2016/2102 of the European Parliament and of the Council.
This accessibility statement applies to the website www.nora-notruf.de.
Status of consistency with the requirements
We have tested the website in detail ourselves, based on the requirements of BITV 2.0 (Accessible Information Technology Ordinance).
This website is fully consistent with the requirements of BITV 2.0.
Preparation of this accessibility statement
This statement was prepared on 12 July 2021 based on self-assessment, and was last reviewed and adjusted on 18 August 2021.
Feedback and contact data
Did you find any barriers on this website? Are you unable to use or activate certain contents, or find it difficult to do so? Or do you have any questions on the topic of accessibility?
Contact us and report any remaining barriers.
Please use the contact form under Report accessibility issues for this purpose.
When transmitting data via the contact form, please note the information in our Privacy Statement.
You can also contact us by postal mailing or by phone:
Ministry of the Interior of the State of North Rhine-Westphalia
Phone: +49 211 871 01
Inspection Agency for Accessible Information Technology of the State of North Rhine-Westphalia
The Inspection Agency for Accessible Information Technology of the State of North Rhine-Westphalia regularly checks whether and to what extent websites and mobile applications of public agencies of the federal state comply with the accessibility requirements.
The aim of the Inspection Agency's work is to ensure compliance with the requirements for accessible information technology and to make arrangements for region-wide implementation of the statutory regulations.
You can send an e-mail to the Inspection Agency by using the e-mail address ueberwachungsstelle-nrw[at]it.nrw.de.
You can find additional information about the Inspection Agency here: www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik.
Conciliation proceedings / Enforcement procedure
If you do not receive a satisfactory reply to communications or enquiries about the accessible information technology of this website, you can appeal to the Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia (NRW). The Ombudsman's Office is assigned to the officer dealing with the interests of people with disabilities and is legally consolidated in Sections 10d, 10e BGG NRW (Disabled Persons Equality Act) and Sections 9 et seq. BITV NRW (Accessible Information Technology Ordinance). With the involvement of all parties, the Ombudsman's Office seeks to detect the circumstances of lacking accessibility, so as to enable the carrier to remedy any deficiencies. This is not a matter of finding winners or losers. Rather, the aim is to find a solution to a problem jointly and extra-judicially with assistance from the conciliation board.
The conciliation proceedings are free of charge. You also do not need legal counsel.
The Ombudsman's Office for Accessible Information Technology NRW can be reached by phone at the following number: +49 211 855 3451.
You can find additional information about the Ombudsman's Office for Accessible Information Technology NRW here: www.mags.nrw/ombudsstelle-barrierefreie-informationstechnik.