Technical support

Request access to the app

For the time being, the app is not available in the app stores, but only through our support.

Do you have a speech or hearing impairment and cannot use the emergency numbers? Please contact our support in order to receive access to the nora app.
In order to send you an individual access link, we need:

  • your Apple ID (for installation on iOS devices) or
  • your Google account e-mail address (for installation on Android devices)

Please add the corresponding information to your message.

Is something not working?

Are you having problems with installation, registration, accessibility or other functions of the app?

Ideally, you should first check out the most frequently asked questions in the FAQ – the answer may already be there.

If not, please feel free to contact our support.

Just fill out the support form or send us an e-mail at contact[at] – we’ll respond by e-mail at our earliest opportunity.