Technical support

Is something not working?

Are you having problems with installation, registration, accessibility or other functions of the app?

Ideally, you should first check out the most frequently asked questions in the FAQ – the answer may already be there.

If not, please feel free to contact our support.

Just fill out the support form or send us an e-mail at contact[at] – we’ll respond by e-mail at our earliest opportunity.

Important notice:

Via this form or via e-mail you can get technical support for the app and the website.

Are you in an emergency and need help from the police, fire brigade or rescue services? Please use the function "Send emergency call" in the nora emergency call app or call 110 (for the police) or 112 (for fire brigade and rescue services).