Important notice

The interest in the nora emergency call app is huge!

In order to process the high demand, work on the infrastructure of the emergency call system has become necessary. Therefore, for the time being, the app is not available in the app stores, but only through our support.

If you have a speech or hearing impairment and cannot use the emergency numbers, please contact our support via the contact form or by emailing contact[at]nora-notruf.de. You will then receive individual access to the app.

We will make the app available for everyone in the app stores again as soon as possible.

If you have already downloaded and installed the app, you can of course use it anytime in an emergency to send emergency calls.

nora is the official emergency call app of the German federal states.

This app lets you contact the police, fire brigade and rescue service quickly and easily in an emergency. Anywhere in Germany.

nora uses the geolocation function of your mobile device to communicate your exact location to the responsible emergency control centre. This enables responders to find you more easily, even if you don’t know exactly where you are.

This app also lets you send emergency calls without having to speak. This enables persons with limited speech and hearing capabilities to directly contact the police, fire brigade and rescue service emergency control centres.

Would you like to learn more about nora? On this website you can find background information, instructions, and everything you need to know about the official emergency call app of the German federal states.

For the time being, the app is not available in the app stores, but only through our support.

How to use the emergency call app

  1. Download nora in the Google Play Store or Apple App Store. 
  2. Register by entering a mobile phone number and your name. 
  3. If you wish, you can store personal data in order to be optimally prepared in the event of an emergency. 
  4. In an emergency, you can send a call with just a few steps. 

Detailed instructions

Read the step-by-step instructions or watch the instructional videos with German sign language to learn exactly how to make a nora emergency call. 

Just give it a try.

You can test sending an emergency call using nora from start to finish easily in demo mode. This emulates all the steps of an actual emergency call – except that it does not connect you with the emergency control centre. 

This ensures that you know exactly how it works in an emergency.

For the time being, the app is not available in the app stores, but only through our support.

Can we help you?

Do you have any questions?

Are you having problems installing the app?

Or would you like to learn more about nora?

Check out our frequently asked questions (FAQ). If you can’t find the answer there, please contact Support. Our support team will be happy to help you.